Cancellations must be made in writing and signed by the tourparticipant in the event that a tour participant cancels his or herreservation, the following fees will apply. Cancellation fees are agreed to beliquidated damages and are not considered a penalty.
Cancellation received in writing by BERGIN TOURS TRAVEL AGENCY more than 45 days prior to departure are subject to an administrative fee of 25% of tour rate per person.
If your request is received within 45 days, the following fees will apply.
CANCELLATION PROCESS FOR PACKAGE TOURS
Days before date of departure % of Entire Tour Cost
Between 31 and 45 days 35%
Between 15 and 30 days 50%
Between 7 and 14 days 80%
Between arrival and 6 days no show
CANCELLATION PROCESS FOR SHORE EXCURSIONS & DAY TOURS
Shore excursions and Day tours ( without flights) can becancelled untill 48 hours before of arrival without any extra charges.( excepthot air balloon ride and airplane tickets.) If the tours cancelled less than 48hours of arrival % 100 of total tour cost will apply as “No Show”.
Important : If the booking made through one of our local officesex-Turkey that ” local rules & conditions ” apply as per the regionpurchased.